Privacy policy
This privacy policy sets out how Handmade Norfolk Soap uses
and protects any information that you give Handmade Norfolk Soap when you use this website.
Handmade Norfolk Soap is committed to ensuring that your privacy
is protected. Should we ask you to provide certain information by which you can be identified when using this website, then
you can be assured that it will only be used in accordance with this privacy statement.
Handmade Norfolk Soap may change this policy from time to time
by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy
is effective from 22/04/08.
What we
collect
We may collect
the following information:
·
name and job title
·
contact information including email address
·
demographic information such as postcode, preferences
and interests
·
other information relevant to customer surveys and/or
offers
What we
do with the information we gather
We require
this information to understand your needs and provide you with a better service, and in particular for the following reasons:
·
Internal record keeping.
·
We may use the information to improve our products
and services.
·
We may periodically send promotional email about new
products, special offers or other information which we think you may find interesting using the email address which you have
provided.
·
From time to time, we may also use your information
to contact you for market research purposes. We may contact you by email, phone, fax or mail.
·
We may use the information to customise the website
according to your interests.
Security
We are committed
to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we
use cookies
A cookie
is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the
cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond
to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and
remembering information about your preferences.
We use traffic
log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website
in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data
is removed from the system.
Overall,
cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do
not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share
with us.
You can choose
to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links
to other websites
Our website
may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave
our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for
the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed
by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling
your personal information
You may choose
to restrict the collection or use of your personal information in the following ways:
·
whenever you are asked to fill in a form on the website,
look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing
purposes
·
if you have previously agreed to us using your personal
information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@handmadenorfolksoaps.co.uk
We will not
sell, distribute or lease your personal information to third parties unless we have your permission or are required by law
to do so. We may use your personal information to send you promotional information about third parties which we think you
may find interesting if you tell us that you wish this to happen.
You may request
details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If
you would like a copy of the information held on you please write to Hillside, Plummers Hill, Wells-next-the-Sea, Noroflk,
NR23 1ES
If you believe
that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at
the above address. We will promptly correct any information found to be incorrect.
