SHOP POLICY

Customer Care

Refunds and returns
If your goods do not reach you in perfect condition, please contact us by email . We will arrange either to replace your goods or to refund the purchase price including any post and packing charge. We may ask you to return faulty goods to us and would ask that you take good care to pack them safely when doing so. Where goods are found to have been defective or damaged before delivery, we will refund or reimburse your costs in returning them to us.

Cancellations
If you change your mind about your order, please contact us by email within seven working days of receipt. We will ask you to safely return the goods at your expense and we will then make a refund to you. Our refund may be reduced should the goods be returned part-used, incomplete or damaged.

Privacy & Safety

Your user’s privacy is of the highest importance to us.

 

A B O U T

E T H I C S

SHOP

C O N T A C T S

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ADDRESS

Hillside, Plummers Hill

Wells-Next-The-Sea, Norfolk

UK, England NR23 1ES

contact@handmadenorfolksoaps.co.uk 

Office - 01328 710037

Sales - 07791191231

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